IT Solutions That Work For You

Here's why so many businesses depend on SolidSupport for complete IT services and support:

  • We've been around for over a decade. We know what we're doing when handling all your IT needs.
  • We offer a wide range of services. You are not limited with us; we offer over 10 different services, and we're always looking for more so we meet the needs of everyone!
  • We have the technicians you need. Our skilled and experienced technicians provide industry-leading service to all of our customers, regardless of size.
  • We are dedicated to you. SolidSupport's mission is to be dedicated to the highest quality of customer service delivered with a sense of friendliness, individual pride, and company spirit.
  • Your satisfaction is our #1 concern. If you are ever dissatisfied with any service for ANY reason, we will work with you to correct or repeat the service at no additional charge.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, SolidSupport is here to team up with you and your company for expert support.

Meet The Team

Started in 2006, SolidSupport is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Garden City, Syossett and Bethpage. Our team of talented IT professionals can solve your IT nightmares once and for all.

John Killcommons

John Killcommons, CEO

John Killcommons graduated from SUNY Maritime with a B.S. in Elect rical Engineering and U.S. Coast Guard Third Assistant Engineers License for any steam or motor vessel in any ocean. After graduation, John took a job wi th Exxon Shipping Company until end of 1996 leaving as a First Assistant Engineer and traveling the globe.

Andrew Cassera

Andrew Cassera, Director of Operations

Andrew has been working in the Information Technologies industry for the past 20 years concentrating on large enterprise networks. His expertise spans the Healthcare, Financial, Higher Education, Ecommerce and Service Provider verticals. Within these verticals, Andrew has contributed as a Vice President of a large international team to providing individual contribution and consulting services as a solutions architect. With his experience, Andrew brings the passion for solving problems based on strategic solutions that meet the industry operational concerns.


Enterprise Routing and Switching, Specialist (JNCIS-ENT)

Junos, Associate (JNCIA-Junos)

ADVA Certified Expert

Vmware VTSP-NV
Vmware VTSP-MO
Vmware VSP

Mirantis Certified Administrator for OpenStack Professional Level (MCA200)